Designed to keep your systems healthy and save on overall IT costs, these proactive service plans provide our clients with regularly scheduled onsite visits to understand ongoing needs and stay on top of issues before they become problems. By providing proactive support at regularly scheduled times, we are able to personally interact with users to identify and provide support for issues which otherwise would go unknown and unresolved until they become ill-timed emergencies. We have programs for both large and small systems, and they include discounts on all non-maintenance billing rates.